Showing posts with label O2. Show all posts
Showing posts with label O2. Show all posts

Friday 29 July 2011

Take a Gamble on Giffgaff

Mobile phones. We’ve all got one. And as anyone who’s read the past posts on this blog will attest, I’ve had my fair share. They’ve mostly been top notch bits of tech – The O2 XDA was a nice PDA type contraption; The HD2 was an amazing (if slightly large) iPhone alternative; and the Palm Pre was a pretty damn good Blackberry substitute – until it went tits up a few months ago and was sent to the big phone bin in the sky. After being snapped in half in a fit of furious rage. But that, my friends, is a different post.

I’ve got a Nokia X3-02 Touch and Type now, and while it isn’t a smartphone like the other two were, it’s still a really nice handset that has all the features you’d expect from a mobile that should cost well over £200. Stuff like Wi-Fi, 3G, 5 megapixel camera and a touch screen. All things that you wouldn’t usually expect to have on a sub £100 (well, £79.99) phone. But I’m not really here to talk about mobile hardware today. No, what I want to waffle about is freedom. Freedom from O2, to be more specific. I’ve finally done it! I’ve broken away from the monolithic and omnipresent mega corporation that’s been sucking £50+ out of my bank account every month for as long as I can remember. And it feels good. Damn good.

You know when you think you’ve lost you wallet or your keys and have images of the shit-storm that’s coming your way, only to find them again? Where that wave of nausea and sweatiness suddenly gives way to an enlightened sense of euphoria? That’s how good it feels.

Indeed. So, June saw the expiration of my latest hellish 18 month contract and I decided that rather than go for another 24 months of shite with said demonic network, I’d move my number (via use of a PAC code) to an O2 pay as you go sim. All fine and well…until the number porting didn’t go through on the day it was meant to. And so I waited. And waited. And then on the third day after it was meant to happen I rang O2 customer service again to find out what was happening. The idiot on the other end of the phone rudely told me that there was no evidence that any such request had been made on my account (it had – about a week earlier), and so I politely requested again that it be actioned. Typical O2 uselessness rearing its unsightly head like some hideous clockwork scarecrow. Happily, after waiting for another few days, the number went across to my new sim card and I was finally a pay as you go customer. Success! Or so I thought until a week or so later when I stopped being able to receive texts. I rang customer services again, whereupon an operative who displayed unrivalled levels of arrogance and rudeness proceeded to tell me that I may have a bar on my sim card “just because.” That was his actual reason for why I might not be able to receive texts, I shit you not. At that point, I snapped, and told him give me another PAC code. I was put through to yet another imbecile who tried her best to not let me have my PAC code until I virtually screamed at her to give it to me. So she did.

I looked at the other major networks and weighed up their pay as you go tariffs and bonuses, and I was going to go with Orange due to their network coverage (which is apparently pretty good now they’ve teamed up with T Mobile) and the Orange Wednesdays offer, but that was until I discovered a network that excited me greatly. And that network is Giffgaff.

Giffgaff? Who the fuck are Giffgaff? Exactly the question I was asking myself until I discovered the amazing tariffs they offer. They only do pay as you go sim cards, and the top-up options are nothing short of staggering in this age of ubiquitous customer fleecing. Example: I topped up with £5, for which I received 60 cross-network minutes and 300 texts. For a fucking fiver! Even more breathtaking is the way that if anyone rings me from their mobile, I get an extra minute added to my balance for every minute I’m on the phone! If you choose to top up by a larger amount, you get even more free shit like unlimited mobile internet and texts etc. Remarkable stuff, I’m sure you’ll agree.

So there you go. It is possible to find truly bargainous deals when it comes to mobile networks. I’ve unshackled myself from the burden of the 50-odd quid bill and horrendous customer service of O2, and found a network where customer service is all done via a forum and email and costs virtually nothing to use. The only negative is that Giffgaff kinda runs off the O2 network and was actually set up by some O2 bigwig, but boy am I glad to be free of those cunts.

Moving on to a slightly different subject, you may recall me wanking (not literally) over the prospect of owning a Nintendo 3DS a few months ago. Well, I've finally managed to blag a go on one...and it gave me a monstous headache! It was only one of the display ones in GAME, and the game was Pilotwings or something similar (some cartoon flying game), but it was pretty rubbish to be honest. And the 3D effect was nothing like what I was expecting. When I think about it, I don't actually know what I was expecting, but it wasn't what I played the other day. I felt like I was looking at one of those magic eye things where you stare at a blob of spew for an hour and try to make out a load of dinosaurs. Or how everything looks after one too many ciders, where you start to go a bit cross-eyed. It wasn't pleasant.

I realise that you can turn the 3D effect up or down, or even completely off - but surely that defeats the object of owning a 3D-capable system in the first place. So to surmise: after playing Pilotwings for 10 minutes in a shop, I don't think I'll be investing in a 3DS just yet.

Roll on Playstation Vita...?

Tuesday 1 June 2010

Audacity

Just spotted some adverts in the newspaper for O2 (spit) broadband. These adverts ask the reader to meet the 'No Support-A-Saurus;' a shitly designed cartoon monster who apparently represents useless, ignorant, condescending customer support call-handlers:






One of the ads goes on to say 'If you're tired of his gibberish, why not give us a call?'

Surely the dictionary definition of irony? Either that or a very bad joke.

Monday 15 February 2010

Facebook of Psalms

Yep - it's been more than a fortnight and I've not written anything down. No particular reason, other than that I simply couldn't be bothered trying to get online. To wit: it really annoys me that getting online in this day and age is seen as a privilege as opposed to a right of living in the so-called 'digital age.' I remember when I was at secondary school in the time before the world went online mental. IT lessons were the only time you ever got near the internet (usually to check cheats and other such game-rated shite), and because stuff like Facebook, Hotmail, eBay etc didn't exist then, it wasn't overly important. And because of this lack of importance, the fact that the only way to get on the internet seemed to be a few stolen minutes in an IT lesson didn't matter. Fast forward to now though, and little seems to have changed - for me, at least. Trying to get the internet up on my phone inevitably leads to constant 'page error' messages, whilst trying to access a wifi hotspot on my laptop almost always leads down the dead-end, pot-holed lane of 'lack of connectivity;' or the appearance of one of those BT Openzone pages where you have to pay £6000 with a credit card for 3 minutes of internet access. Alas, in a parallel to my earlier internet experiences, the only time I seem to be able to actually get online with a decent, reliable (yet censored) connection is a few stolen minutes at work every now and then (like right this minute, for example). And yet still we are being coerced into thinking we live in some highly advanced, hi-speed online world. Come and live with me for a week. Not only will you learn to live on a diet of Cornflakes, toast and lager - you'll also learn that trying to get online appears to be more trouble than it's worth.

But enough ranting about that. In the time gulf between now and my last post, a few things have happened. Perhaps the biggest thing is that I finally managed to move into an actual house. It's not an exclusive, me-only house though. It's another shared one. However, unlike the one I lived in down in Portsmouth the landlord is a live-in one and so actually possesses the right to turn up at the house when he wants and sleep on the couch. The last landlord didn't live in the house, yet still partook in this activity. Which, as you can imagine, was a bone of contention with me. No, this house is infinitely better than that hole. It's massive, has a top view of Weymouth/Portland Harbour and I'm living with a good, varied bunch of people. Really can't complain. For now. I also got my first ever valentines card yesterday (which wasn't sent to me by myself), which is a result!

Tech news: I'm swapping my new phone. Yes, I harped on about the HTC HD2 a few weeks ago, and I still think it's one of the best gadgets I've ever owned. The only problem I have with it is the touchscreen interface. I'm forever texting and on Facebook (when it loads, fucking shitty O2 network), so a good input method is a must for any phone I own. This is really where the HD2 falls down for me. For obvious reasons, the keyboard you have to use is a software one that pops up on the screen when writing. It must be the buggiest input device on the planet. 5 times out of every 10, it will not register the letter you are trying to press and even with the predictive word suggestion (which is a godsend, by the way), it's still all too easy to end up writing a sentence of complete and utter gobble-de-gook when all you wanted to say was 'crypto-zoology.' It's even worse if you're outside in the blistering cold. For some reason, the capacitive touchscreen doesn't like the cold weather, so trying to text in such conditions truly is a test of patience. The only thing stopping me from hurling the bastard thing at the pavement at times was the knowledge that it's worth about £400. I thought about going into the O2 shop near my new gaff to see if they'd swap it for another handset with a keyboard, but abandoned that because I knew what the answer would be. So instead, I went back to my old friend swapz.co.uk.



Lo and behold - I have found the perfect replacement for my HD2 - the Palm Pre. Whilst it doesn't look even half as technically advanced as the HD2, it has one massive advantage: a proper qwerty keyboard! It's also a bonafide smartphone with all the bells and whistles you could want (including the coveted YouTube app that I've been abusing (when it works)). So I've arranged a one for one swap with a guy who wants rid of his Palm. It comes with a fairly nifty little charger that allows you to simply place the phone on the charging 'block' without actually plugging it in. Sounds pretty cool. I should have it by the end of the week, so I'll post my views as and when.




Speaking of that swapz website, I got my Nintendo DS. To say it's addictive is an understatement, especially since it came with a thing called an R4 cartridge that is in effect a device that allows you to put roms on an Micro SD card and then play them on the DS. Since I acquired the DS, I msut have played nearly every major DS games there is...and I'm impressed. I used to have a PSP and granted, whilst the visuals of most of the games are far superior to any on the DS, I have to admit that having the touch screen adds an extra dimension to a lot of them. Most impressive for me is the way that a lot of the first person shooters use the d-pad and touch screen as a mouse and keyboard substitute. So you use your left thumb to move around and your left index finger to fire (via the left shoulder button), whilst you control the view with the stylus and touch screen. Intuitive - especially in Metroid Prime: Hunters. Furthermore, the range of different games available for the DS is staggering. From games where you have to survive on a desert island (Lost in Blue), beat em ups (Viewtiful Joe), racers (Mario Kart) and crime sims (Crime Scene) to slightly more bizarre things like a game called Scribblenauts where you get to solve puzzles by 'drawing' items - every gamer is catered for. Seriously though, the sheer number of genres represented is amazing - I for one never thought I'd be playing an air traffic control game on a handheld console before I got my DS. It's a brilliant console, and even has wifi capabilities...not that I've been able to use the wifi, or access any of the multi-player modes in any of the games. See paragraph 1 for details.

Wednesday 6 January 2010

Howdy

Ooooh look! Snow! It's snowing outside. Fucking great. This snow might be good if you're ten and looking for a day off school, but for the rest of us (including me), it's a pain in the ring piece akin to having a jalapeno pepper rubbed in your eye. By Bluto from Popeye. Why so? Well, the whole country seems to have ground to a halt. And it pisses me right off. Look at countries like Russia, Norway, Sweden etc. These places have heavier snow than this all year round, yet you don't see their societies completely break down. Case in point: I am currently trying to get my O2 mobile broadband account cancelled. Mainly because the service delivered by the dongle/network signal is dire, but this is besides the point. Yesterday I called O2 to discuss my account.

I was met with a recorded message saying that O2 was closed due to 'adverse weather conditions.' Whaaaa?! It's a bit of fucking snow, for shit's sake! I reiterate: O2 shut down their complete customer service operation because of snow fall. Do people have mobile phones in Russia, Norway and Sweden? Yes. Do their phone networks have customer service helplines? Yes. Are they closed when it snows? No. Because if they were, they'd be closed 75% of the fucking year! Yet here we are in good old Blightly, wimpering behind our curtains because Jack Frost has emptied his ball sack over our gardens and roads. Makes me wanna fucking scream. Fair enough, I appreciate the treacherous nature of the roads during this cold snap (I skidded off the asphalt and into a field last week), but surely staff who live within a certain radius of the call centre (it's in Bury, near Manchester - and I used to work their many years ago) could, y'know, walk into work? Bah.

Not O2, today or yesterday


On the subject of mobile phones, you may remember that in one of my last posts I was blathering on about my O2 XDA (jeez, a lot of my life is ruled by O2 ain't it?!). Well, as January rolled around my contract matured and I was offered an 'upgrade.' For those who don't know, it's a clever way of tying customers to another 18 month contract by offering them a spangly new handset. I, like many before me, have fallen victim to this ploy and received my new handset. At this juncture, I would like to push aside all forms of cynicism and sarcasm because the handset O2 have given me is nothing short of a miraculous piece of technology. No, it's not an iPhone. Spectacular as it no doubt is, it seems that every man, his dog and big issue seller have one these days and I strive for minority status.



No, what I've got is an HTC HD2. A phone that looks and behaves very similarly to the iPhone but (in my humble opinion) is superior. It has a superior operating system (Windows Mobile 6.5 with HTC Sense interface). It has a superior screen size. It has a superior CPU (1 Ghz Snapdragon). It has a superior 5mp camera. It has integrated Facebook, Twitter, MSN Messenger and Windows Live. It has Google Maps, Opera, Internet Explorer (that allows playback of page-embedded flash and video files) and Youtube as standard. It has a proximity sensor so the screen locks when you hold the phone up to your ear. It has a light sensor that automatically dims the screen in low light conditions as not to burn your retinas out. It can be used as a WiFi router by your laptop. It has Microsoft Office as standard. It has an accelerometer. It can cook your tea for you - and eat it - while you watch Countdown in the next room.


Basically, it's awesomely good. Actually, scratch that - it's benchmark-destroyingly good. I suppose the only areas in which the iPhone could be considered truly superior are the App Store and iTunes connectivity. But I already have an iPod Nano 5G (fucking brilliant, by the way) and the built in Windows/Microsoft Marketplace used by HD2 promises to expand rapidly with the launch of the new Zune HD in the good ol' U S of A. Obviously, the iPhone has a massive advantage over the HD2 in that it's been out longer and has a much, much larger installed user base already, but it's always good to look at the alternatives and if I had to choose between the two, the HD would get my vote every time.

A bit of a geekish rant there, but that's what I like. That, and slagging shit off. That'll be coming soon...

Wednesday 28 January 2009

Bale us out, Christian

Like most people dragging their ass though life seemingly at random, I have little to look forward to at the moment. Obviously, there's the move coming up - but apart from that the only thing in my life that takes the form of a 'goal' is the long overdue repayment of my overdraft.

I've been overdrawn with the bank since I graduated from University in 2003 - that's nearly SIX YEARS of being nearly two grand in the red with Barclays. I don't blame Barclays for this - on the contrary, unlike most people who are in debt, the only person I blame is MYSELF. I'm the one who spent a £2,000 overdraft on booze, kebabs, computer games and shit I didn't need. I honestly think more people should adopt this attitude, but I digress. Last month though, after several months of saving, I managed to pay off one of those grands and it feels like a massive weight has been lifted off my shoulders. There's still the small matter of the remaining £900 to go, but that'll wait another 6 years. Why am I telling you this? Just to give you some sort of background to the tale of uber-anger that engulfed my this morning, to be honest.

It's like this: I'm skint and £900 overdrawn. It's the end of January and it's always fucking raining. Imagine my face when I opened a letter from O2 this morning to discover that I'd been billed £180 for internet useage via my crappy dongle - when it's only meant to be £20 per month. Apparently, this extra £160 on top of my usual £20 charge is for 'downloads and useage outside of my 3Gb quota.' BOLLOCKS!

You don't pay £180 per YEAR on some proper wired broadband deals, so how the fuck can O2 justify charging me this amount for looking at my hotmail and surfing Youtube on occasion? Apparently, they're meant to send you a little text alert when you're nearing your data limit...an alert I never received. I'm currently in the process of getting this charge refunded, but if - as I'm expecting - the cunts turnaround and say "no," I'll be straight down the small claims court faster than you can say "cancel my direct debit."

Going back to the start of this diatribe, I have actually found something I'm quite looking forward to, although there's going to be quite a wait for it: Terminator: Salvation. Here's a shot:


"He's behind you etc..."

Yep - that's Batman himself, Christian Bale, playing a grown-up John Connor battling against Skynet's finest. It's almost guaranteed to be better than Terminator 3 simply because it won't feature a half-arsed performance from Arnie California or (hopefully) feature any gaping paradox-based plot holes. Terminator 2 style, ass-kicking action-o-thon? I certainly hope so...

...Roll on July.