Showing posts with label Giffgaff. Show all posts
Showing posts with label Giffgaff. Show all posts

Wednesday 5 September 2012

Bikes an' Phones an' Shit

Turns out that the issue with my new bike being a twat (by ‘twat’ I of course mean ‘cutting out at 70mph on the M5’) was easier to remedy than I initially anticipated. I visited a dedicated Suzuki Goose fan site and managed to download a pdf of the Japanese owner’s manual. Inside, there was a really helpful diagram showing how the petrol tap should be aligned...and it transpires that having the tap turned to ‘on’ actually puts the bike in ‘reserve,’ and turning to ‘reserve’ allows the main tank to be accessed. Those crazy Japs and their upside-down petrol tank markings! I extend a thousand thanks to the people at www.suzukigoose.co.uk for uploading the manual...although the site doesn’t seem to be updated anymore so I’m not sure they’ll ever know how much I appreciate it. Maybe I could somehow deduce where the webmaster lives by analysing the backgrounds in his photos and cross-referencing against the entire Google Streetview image library, and then turn up at his gaff with a cake and a card. Bit much?

As usual though, another slight problem has arisen – the headlight is held in place by the indicators screwed into the sides through a bracket...but the indicator threads are a bit worn and loose, so there’s quite a bit of play in the angle that the headlight hangs at. This means that it’s pointing at more towards the floor than I’d like and isn’t much use as an actual headlight in the dark (as I found out to my disgust last night whilst riding through quite a poorly lit rural idyll). Hopefully I can remedy this with the replacement indicators I’ve purchased from Amazon. When they turn up I’ll have a go at securing the headlight with more...er...security, and hopefully that’ll be the end of the minor annoyances. These things are to be expected when you buy a used vehicle though, so I’m not too surprised to discover that I need to do a few jobs. And to be honest, I kind of enjoy tinkering with anything mechanical anyway so I don’t see it as a chore. What I do see as a chore is the sun going down way too soon now we’re heading into September, meaning that the work I’m doing has to be done super-quickly and right first time...or it has to wait to the next day. Fucking seasons. Fucking rotation of the Earth. Fucking sun. Fucking space. With futility bordering on the ridiculous, I shake my fist at you all.

Speaking of shit just going wrong, my phone has decided that it no longer wants to function as a phone. Texting and internet browsing – fine, go ahead. Actually make a phonecall you say? Nooo. And that’s because it’s a piece of fucking crap. For a start, it’s made by some tin pot organisation that probably has it’s head office in a back street in Kowloon walled city: Huawei. It’s a pretty basic and budget priced Android phone called the Huawei Blaze, and my initial impressions were that it was quite a good gadget for the price. I think it only cost about £70 and was pre-unlocked so I could just pop my GiffGaff (more on those cunts shortly) sim straight in and start using it. Only after a few weeks did I realise just how shoddy the thing really is. There are massive delays between you pressing any icons on the screen and anything happening, and it constantly locks up. The thing just doesn’t seem to have the power to handle the operating system (Android 2.3.5). Texting is a nightmare due to the lag between screen presses and letters appearing, and most of the other features you’d expect on a smart phone are either complete arse or just don’t work (e.g .the camera is bollocks and the radio doesn’t work). Now, the thing has decided that letting me hear someone when I call them is not within its job description, so all I get is silence through the earpiece. The caller (or called) can hear me, I just can’t hear them. So this thing is getting slung as soon as I can afford a new phone. Trust me – do not buy a Huawei handset, no matter how cheap and enticing they seem: they’re fucking trash.

Moving on to GiffGaff. I wrote about this new(ish) mobile phone network a couple of years ago when I first discovered it and I was full of nothing but praise. How soon things turn sour. I really don’t want to sound like I’m exaggerating but GiffGaff must have the worst network infrastructure on the planet: at least once a month (at least!), the network goes down. Either you can’t send texts or the data isn’t working or you just don’t have a signal, and the first you know about it is when you can’t send a text or whatever and then go to have a look at the GiffGaff website. Because it’s the network ‘run by its customers’ (utter tripe), they don’t have a customer service line – just a forum where you can ask questions. These questions are generally answered by forum moderators and they can be helpful sometimes...but most of the time, if there’s a problem with the network and it’s causing you a major headache (because y’know, you need to use your fucking phone to get stuff done), they’ll just post a generic ‘corporate reply’ with some piss-poor pseudo-apology. If you then write something in reply that is deemed ‘unfavourable,’ all these forum-lurkers who would apparently die for GiffGaff just jump on you and attack your forum post! It’s really fucking savage and one gets the impression that you should never question the shitness of the network or suffer at the hands of the forum campers.

During that network wide O2 outage a few months back, I dared to suggest that GiffGaff sort their shit out. I wish I’d never bothered question the all-knowing GiffGaff moderators. It was like the gates of Troy had opened and twenty thousand armour clad soldiers, prepared to shed blood for their beloved network had just poured out. I logged off and didn’t go back for a week...and when I did, the number of replies destroying me was unbelievable! So combined with the way the network is always offline due to a burst water pipe in a server room (yes, they’ve used that one about 3 times that I know of), the savage way disgruntled customers are treated by these forum cunts (forunts?) leads me to strongly advise against joining GiffGaff. I know that the network ‘piggy backs’ O2 and they usually blame O2 if there’s an issue...but I know plenty of people on O2 who never seem to be constantly without an operational network. So yeah, I’ll be leaving soon I think. I clearly need a new phone and I want to go with a proper network again, so I guess I’ll maybe move to Tesco mobile or something.